If for any reason you are unable to attend a one-to-one class, you must advise us at least 24 hours notice before the start of the originally scheduled session.

If classes are cancelled less than 24 hours prior to the commencement of the class, course fees will not be refunded.

Where a booking has been made for our adult group courses, payment can only be refunded if you notify us at least 48 hours before the start of the course.

In circumstances of force majeure, such as unexpected illness or a family emergency, we may be able to transfer your course fee to other classes/products. This credit will be valid for 180 days from the start date of the course you originally booked.

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